What is the story we can tell clients — through our actions — that their time and their needs and their frustrations matter to us? How can we turn their red lights to green?
What’s the story you want to tell yourself about 2020 a decade from now? That it was a dumpster fire, best forgotten? Or that maybe, just maybe, it helped you become the person you needed to be?
Sometimes working with friends and family can be the wrong call, because the stories we tell people in different parts of our lives aren’t always compatible. But when they are, the experience can be wonderful.